Cancellation and Refund Policy

Thank you for booking your consultation or coaching session. Please read the following policy carefully:

 

Cancellation Policy

Advance Notice: If you need to cancel or reschedule your appointment, please notify us at least 24 hours before the scheduled start time.

Late Cancellations: Cancellations made within 24 hours of the scheduled session may not be eligible for a refund.

Refunds

Refund Eligibility: Refunds will be offered for cancellations made 24 hours or more prior to the appointment.

Refund Processing: Refunds will be processed via Stripe in accordance with Stripe’s Standard Services Agreement (https://stripe.com/gb/legal/ssa). Please note that the processing fees charged at the time of the transaction are non-refundable and will be deducted from your refund.

Additional Information

Processing Times: Once a refund is approved, the amount will be credited back to your original payment method. Please allow some time for the refund to be processed by your bank or financial institution.

Contact Me: If you have any questions or need further clarification regarding this policy, please contact us at support@tatumdale.com.

By booking a session, you acknowledge that you have read and agree to this Cancellation and Refund Policy.